Not every product option needs to be visible all the time. For example, a store selling personalized jewelry may want to show an Engraving Text field only when a customer chooses “Yes, add engraving.” A custom apparel store may want to display a file upload field only when the customer selects “Upload Your Own Design.”
Showing every possible option at once can make a Shopify product page look complicated and force customers to work through fields that may not apply to them. A better approach is to show additional options only when they become relevant.
Shopify's standard product setup does not provide a simple way to dynamically show or hide custom fields based on another customer selection. With Easify Custom Product Options, merchants can create these dependent options using Conditional Logic without having to create additional product variants or write custom JavaScript.
In this guide, we'll show how to create a Shopify product page where options appear or disappear based on what the customer selects.
Key Takeaways
- Product options can be shown or hidden based on a customer's previous selection.
- A main option can act as a trigger for additional fields.
- Text Boxes, Text Areas, File Uploads, Dropdowns, and other options can be conditionally displayed.
- Dynamic options can keep Shopify product pages cleaner and easier to use.
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Easify can create these workflows without requiring custom code.
Why Show or Hide Product Options?
When a product has several customization choices, displaying every field at once can quickly become confusing.
Imagine a personalized necklace with three possible services: engraving, gift wrapping, and a gift message. Customers who don't want engraving shouldn't need to see an engraving text field. Likewise, customers who don't want to add a gift message shouldn't have to scroll past a large text area.
Dynamic product options solve this problem by displaying only the fields that are relevant to the customer's current selections.
This creates a cleaner product page and makes the customization process easier to understand. It can also help merchants collect more accurate information because customers are only asked to complete fields that apply to the product configuration they have chosen.
How to Show or Hide Product Options on Shopify
The basic setup is simple. First, create an option that determines whether another option should appear. Then create the dependent option and connect the two using a Conditional Logic rule.
For example, the setup could look like this:
Add Engraving? → Yes → Show Engraving Text
If the customer changes the selection to No, the engraving field disappears.
The following steps show how to create this type of setup with Easify Custom Product Options.
Step 1: Create the Main Product Option
Start by creating the option that will control when another option appears.
For example, create a Checkbox, Radio Button, or Dropdown with a label such as:
Engraving?
This option acts as the trigger. The customer's selection here will determine whether the next option is displayed.
Step 2: Create the Option You Want to Show or Hide
Next, create the additional option that customers only need to complete when they select the relevant choice.
For example, create a Text Area with the label:
Engraving Text
You can also use other option types depending on what information you need to collect. Easify supports options such as Text Box, Text Area, File Upload, Dropdown, Color Swatch, Image Swatch, and more.
Step 3: Set the Show/Hide Condition
Open the dependent option and go to its Advanced Settings.
From there, use Conditional Logic to create a rule based on the customer's previous selection.
If you want to learn more about how this feature works and the different ways Conditional Logic can be used in Easify, see How to Use Conditional Logic in Easify Custom Product Options.
Step 4: Test the Dynamic Product Options
Once the rule has been created, use the product preview to test the customer experience.
Final Thoughts
Showing and hiding product options based on customer selections is a simple way to create a cleaner and more intuitive Shopify product page. Instead of displaying every customization field at once, merchants can reveal additional options only when they become relevant.
With Easify Custom Product Options, merchants can create these dynamic product experiences using Conditional Logic and a variety of option types, including Text Boxes, Text Areas, File Uploads, Dropdowns, and more.
Whether the goal is to show an engraving field, reveal an artwork upload, collect a gift message, or create a more advanced product configuration, conditional options can help make the buying process easier for customers while keeping product customization organized.
If you're looking for an easier way to show or hide product options based on customer selections, Easify Custom Product Options provides the tools to build these dynamic product experiences without writing custom code.
FAQs
Can I show a product option only when a customer selects a specific choice?
Conditional Logic allows you to make one product option depend on another selection. For example, a Gift Message field can remain hidden until the customer selects Gift Wrapping. Once the required choice is made, the related field can appear automatically.
Can I hide product options on Shopify without coding?
A product options app such as Easify Custom Product Options can handle conditional product options without requiring merchants to manually write JavaScript or modify complex theme code. You can create the options and define the conditions through the app's interface.